Commitment to Privacy
DIA Taxation is committed to respecting and protecting the privacy of all personal information provided by clients, customers, employees, contractors, and others. As a professional taxation firm, we uphold high standards in service, which includes maintaining your privacy. This policy explains how we collect, use, disclose, store, and manage personal information in line with the Australian Privacy Principles under the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
Collection of Personal Information
We collect personal information openly and transparently to provide professional and tailored services. This information is essential for us to deliver services effectively, stay in contact with you, inform you of our services and updates, and manage your records.
The information we collect may include:
Our ability to provide our services may be limited if we do not receive this information.
In cases where sensitive information is needed, we will request your explicit consent before collecting it.
Keeping your information accurate and up-to-date is essential. If you believe any information we hold is inaccurate, incomplete, or outdated, please reach out to us.
Use of Personal Information
DIA Taxation will use or disclose your personal information only for the purposes for which it was collected or as otherwise consented to by you.
We do not transfer personal information outside of Australia without your consent. If it becomes necessary to share information with an overseas organization, we will notify you and request your permission.
We may use your personal information to inform you of our services or updates by email, from which you may opt out.
Personal information is kept only as long as required for its initial purpose or as required by law.
With your permission, we may share personal information with third parties engaged to support services you have requested.
Under Australian law or a court/tribunal order, we may be required to disclose personal information.
Storage and Security of Personal Information
We take reasonable steps to secure your personal information against risks like loss, unauthorized access, and misuse. When personal information is no longer needed, we take steps to securely destroy or permanently de-identify it.
We use physical and digital security methods to protect your information. However, since the internet is not a fully secure medium, we cannot guarantee the safety of information transmitted online.
Please be aware that any information shared through social media may be seen, collected, and used by others, which is beyond our control. DIA Taxation cannot be held responsible for how third parties might use such information.
Access to Personal Information
You may request access to your personal information at any time. We will aim to respond to your request within 2–3 business days. If access is possible, we may provide the information for inspection or as copies. If we are unable to provide access, we will inform you of the reason.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
Phone: 0420 458 970
Email: info@diataxation.com.au
This privacy policy is an essential part of our commitment to you, and we are here to address any queries you may have.
